May 16th, 2014

Nerds Behind Credit Karma: Chelsea

25 Comments | Twitter | |



Hey there! Ready to meet another member of the Credit Karma team? Last time, we introduced you to Riley, one of our excellent software engineers. Today, meet Chelsea, our amazing Office Coordinator!

Our team has been growing rapidly over the past year, and Chelsea has definitely been instrumental in ensuring our team remains comfortable and happy. She loves pizza and movies and has used that love to organize many wonderful movie nights here at the CK office.

Want to learn more about Chelsea? Read on!

The Interview

What’s your title at Credit Karma?
Office Coordinator

Describe in 25 words or less what you do.
I am the Office Guru. I know everything :)

How long have you worked at CK?
My 1-year anniversary is actually in about 2 weeks.

What’s your favorite thing about working at CK?
My list could go on forever, but I would say the culture. Everyone at CK is so passionate about our product, which is truly inspiring. It is also amazing working with my friends every single day!

What’s your favorite snack in the CK kitchen?
I have been called a “Snack Hoarder,” so everything? But if I had to choose, I would say Plentils, Vitamin Water, and any candy.

What is something your coworkers probably don’t know about you?
I am technically half Kiwi. My dad was born and raised in New Zealand, and my grandparents still live there. I am actually in the process of getting my citizenship there.

(Also, they know this, but I had to fit it in somewhere… I am a die-hard San Francisco Giants fan!)

What was your worst subject in elementary school?
Other than not understanding how to raise my hand, I would say probably grammar and writing. I have horrible handwriting!

It’s weird though… as I got older my grammar seemed to improve, but my math skills deteriorated.

What’s a secret (or not-so-secret) talent you have?
I have an impeccable sense of direction. I can drive somewhere once and remember how to get there (without any directions) the next time.

If you could pick any superhero power, what would it be and why?
It’s so hard to pick just one! But I would say the ability to fly, so I could travel anywhere in the world at a moment’s notice.

…And the ability to “Matilda” anything my way :)

What’s your best credit/money tip?
Create a budget and force yourself to stick to it. There’s nothing worse than living outside your means and not having enough money for F.U.N. at the end of the month.

Want to meet more members of the Credit Karma team?

Meet Ezra, Jonathan, Cathy, Greg, Danielle, Jason, Andrew, Ian, Juan, Igor, Alex, Henry, Hok, Helen, Dan, Keith, Chris, Elaine, Rob, Ishan, Travis, and Riley!

Interested in joining our team? Check out all of our open positions!

Stay tuned as we continue to reveal the nerds behind Credit Karma!

Kudos for the Matilda mention!

-Jenna, Credit Karma Contributor

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Disclaimer: All information posted to this site was accurate at the time of its initial publication. Efforts have been made to keep the content up to date and accurate. However, Credit Karma does not make any guarantees about the accuracy or completeness of the information provided. For complete details of any products mentioned, visit bank or issuer website.


  1. Go giants!

    William Charles at 10:24 pm on May 16, 2014
  2. I have found the data on credit karma concerning my accounts is inaccurate and my credit score has not changed even though they say it has been updated. The score here is not even close to what is on transunion who I guess is suppose to be running this site. Very disappointed with this place.

    John at 8:33 pm on May 21, 2014
  3. Mike

    Hi John – I’m sorry to hear that you’re disappointed. If you could email our support team over at, we’d be happy to look into your account. Thanks!

    Mike at 2:33 pm on May 22, 2014
  4. I see two accounts that I have never had posted one us Chase and the other Verizon. How do I deal with these?

    Thomas Bruno at 2:54 pm on May 23, 2014
  5. I have been a member of credit karma since last year but my credit score has not updated. I have contacted the support team already but they have not responded. Why is this and how an my score be updated? Thank you!

    Markie Whitman at 1:37 pm on May 25, 2014
  6. Mike

    Thanks for the question, Thomas. We’d be happy to look into this if you could email our support team directly at Thanks!

    Mike at 2:42 pm on May 27, 2014
  7. Mike

    Hi Markie – I’m really sorry to hear that! If you could, I’d suggest trying to email our support team one more time, and we’ll be on the lookout for your question. You can reach us at Thanks!

    Mike at 2:45 pm on May 27, 2014
  8. I would like to know how I lost 115 pts from my credit score when nothing has changed it waw 700now 600??? Very upset about this.

    Karen at 8:57 pm on May 27, 2014
  9. I have just seen a Credit card SEAR/CBNA has been added to my credit cards. I HAVE NOT REQUESTED THIS CARD! So the info. is incorrect. How do I get this removed from my Credit as I do not have this card.

    Audrey at 12:38 pm on May 28, 2014
  10. Mike

    Hi Audrey – I’m sorry to hear that. Keep in mind that all of the credit report information on Credit Karma comes straight from TransUnion, one of the three major credit bureaus.
    If you think there’s something wrong with your credit information on Credit Karma, I’d recommend checking out this article for more information:


    Mike at 2:12 pm on May 28, 2014
  11. Mike

    Hi Karen – I’m sorry to hear that. We’d be happy to look into this if you could email our support team at Thanks!

    Mike at 2:15 pm on May 28, 2014
  12. Why are the credit scores from credit karma so different from a service I pay for. 40 point difference in just one agency.

    Olgarcia at 5:05 pm on May 28, 2014
  13. My account shows several duplicates, and the directions to fix this do not work. WHY can’t I reach a techie to fix this?

    Sydney at 5:39 am on May 29, 2014
  14. Mike

    Hi Olgarcia – Thanks for your feedback. All of the scores you see on Credit Karma come directly from TransUnion. However, credit bureaus use many different scoring models, even within the same credit bureau. Each bureau can use dozens of different credit score models based on the requirements of different lenders. If you have more questions about this, I’d suggest checking out this article:


    Mike at 3:40 pm on May 29, 2014
  15. Mike

    Hi Sydney – I’m sorry to hear this. Please email our support team at so we can have a look at your problem. Thanks!

    Mike at 3:41 pm on May 29, 2014
  16. my score has not been update since jan 2014,also wont link all my cards &loans cant retrive my scores message says credit karma is starting to suck

    frank reeves at 10:34 am on June 10, 2014
  17. Your advice for me was to consolidate my credit cards at a lower interest rate…You suggested 3 different cards to apply for to consolidate…NONE of them accepted my application… I now have 3 hard credit inquiries on my credit report!! Great advice,but didn’t help just made things worse on my credit report! Thanks~ wow

    Sandy at 1:39 pm on June 10, 2014
  18. Mike

    Hi Frank – I’m sorry to see that you’re frustrated. If you could email our support team, we’d be glad to look into your issues. You can reach us at Thanks!

    Mike at 4:26 pm on June 10, 2014
  19. Mike

    Hi Sandy – I’m really sorry to hear that. The offers you see on Credit Karma are personalized for you, but lenders will still consider their own factors before approving your application. Please let me know if you have any questions about this. Thanks!

    Mike at 4:28 pm on June 10, 2014
  20. Credit karma is wrong about my length of credit history, fico has me at 12 years

    Janice swaney at 2:40 pm on October 6, 2014
  21. Mike

    Hi Janice – Thanks for your comment. Keep in mind that the age of credit history we show on your Credit Report Card is the average age of your open accounts, not the age of your oldest account. Information may also differ from bureau to bureau based on who your lenders have reported to. I’d recommend this article for a bit of further reading:


    Mike at 2:51 pm on October 6, 2014

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