April 18th, 2013

Announcing Credit Karma Insight: Daily Monitoring of All Your Accounts

40 Comments | Twitter | |

Free Account Monitoring | Credit Karma

For more than a year, Credit Karma members have used free credit monitoring to help them keep an eye out for credit report errors and fraud. Now, we’re excited to announce the launch of truly free account monitoring at Credit Karma.

Included in our brand-new financial platform Credit Karma Insight, account monitoring sends an email alert when a bill is due, when a large purchase is made on one of your accounts, when you’ve paid an unnecessary fee, and more. Now with Credit Karma, you can rest easy and know that we’ll alert you to important updates to your credit report and financial accounts.

1. Search for your bank or lender.

How does it work?

Credit Karma Insight starts monitoring your accounts as soon as you’ve connected a few of your financial accounts, like your bank accounts, credit cards, savings accounts and loans. Here’s how to get started:

1. Connect Your Accounts

Head to the Account Management page and search for your bank or lender. You can also start by connecting the accounts that Credit Karma has already identified are on your credit report.

Simply select one of the individual accounts listed in your dashboard and click on the “Connect Your Account” button on the next page.

2. Manage Your Alerts

Ok, now that you’ve connected a few accounts, tell Credit Karma what kind of alerts you’d like to receive in your Communications and Monitoring preferences. (Tip: This is also where you can double check that you’re opted into credit monitoring alerts. Just make sure the “Credit Monitoring” box is checked.)

3. Sit Back and Relax

That’s it! You’ll start getting email alerts from Credit Karma. Use those alerts to time your bill payments (or make sure that your bill payments are scheduled), double check that your paycheck was deposited, and watch out for suspicious transactions.

3. Get an email with important updates, like bill reminders.

Ready to use Credit Karna Insight? Start monitoring your accounts today, and let us know if you have any feedback or questions at all by emailing support@creditkarma.com.


is the Communications Manager at Credit Karma, where she’s been since February 2011. When she’s not writing about credit and finance all over the web, you can find her playing her guitar, catching the latest movie, training for her next race or just exploring the city of San Francisco. Say “Hi” on Twitter: @bhardeman.

Follow Credit Karma!

Facebook: http://www.facebook.com/CreditKarma

Twitter: http://twitter.com/creditkarma

Google Plus: https://plus.google.com/+creditkarma

YouTube: http://www.youtube.com/creditkarma

Subscribe to the Credit Karma Blog

Disclaimer: All information posted to this site was accurate at the time of its initial publication. Efforts have been made to keep the content up to date and accurate. However, Credit Karma does not make any guarantees about the accuracy or completeness of the information provided. For complete details of any products mentioned, visit bank or issuer website.


  1. Will Credit Karma Insight enable use of 2 factor authentication, both for itself and for the bank accounts tracked? This would be a big advantage over your Minty competition.

    R at 5:51 am on April 20, 2013
  2. Is there a way to connect multiple accounts to one lender? I have multiple loans through one lender. I can’t figure out how to either re-add the lender or connect more than one loan to only one lender.

    Lacy McCown at 9:02 am on April 22, 2013
  3. Jenna

    Hi Lacy! Would you please send an email to support@creditkarma.com? Thanks!

    Jenna at 10:57 am on April 22, 2013
  4. Jenna,
    The reports from Trans Union are too stupid to lend a sensible comment.
    I’ve had Four (4) paid off car loans, three are shown. The last one with 2.99% interest.
    Because I was out of work for 30 months over the last five years and had to use my credit cards more than i would have liked to, i’m being penalized for using them.
    While my credit pmts are perfect over the last 12 years, you show recent credit for 2-1/2 yrs? Somebody give me a break with this insanity.
    over the last seven (7) years I’ve PAID OFF THE FOLLOWING:
    The other three of the twelve accts on my report are either paid off or current.

    If, as you and Trans Union indicate, my credit is “recent” for two years and 7 months, my payments of $170,000 would seem remarkable to any intelligent person.

    a credit score of 671 is too ludicrous to try and add a sensible comment too.

    All I’ve gotten is the shaft for using my credit card and the idea that anyone like Trans Union or Fair Isacc has this much control over what I do is sickening. Fair Isacc is about as corrupt and UNFAIR as any organization in business today.

    Dropping my credit score 100 points in the last year makes me so angry i’d like to throttle someone.

    Having this diatribe fall on deaf and dumb ears is even more distressing.

    Nevertheless, at least Credit Karma is trying to audit these stupid fools.

    Thank you

    Bob Gerbasi

    bob gerbasi at 8:36 am on April 28, 2013
  5. Jenna

    Hey Bob, I’m sorry for your frustrations. Unfortunately, as Credit Karma isn’t a credit bureau and we pull all of our information from TransUnion, we’re unable to change anything you see on the site. However, we’d be happy to look into your account further if you send an email to support@creditkarma.com. Thanks!

    Jenna at 7:12 pm on April 28, 2013
  6. I dont understand. You want me to give you all of my financial life, but in return, you took away the ability to update my credit daily. That was a much more valuable thing to me. I check my credit cards daily, takes about 10 minutes total, but can now only check to be sure my credit report is correct once a week.

    I would like to say i wont use ck anymore, since its value to me has gone down, but i am sure i will still check in weekly….i just wont give ck anything more, no clicking ads, no credit card stuff etc.

    I understand your changes and if you find they generate more for you, great, but for me at least, well, they kinda suck.

    chris at 5:48 am on April 29, 2013
  7. Jenna

    Hi Chris,

    Sorry you feel that way. Just wanted to give you a quick summary of our reasoning for the site changes. We decided to move to weekly updates to make the Credit Karma experience more seamless and so that members wouldn’t have to worry about keeping their accounts updated. In addition, credit scores don’t typically change every day, so we wanted to encourage members to focus more on things that are more prone to update daily– account transactions and balances.

    The site will also update for you automatically if you receive a credit monitoring alert, so you’ll still be extremely up to date on what’s going on with your credit report.

    There’s a lot of cool new features that we’ve added to the site and encourage you to check it out!

    However, we did want to thank you for your feedback. Please know that our product team is always evaluating how members use the site and are always looking for ways to improve it. If you have any other feedback, please feel free to email support@creditkarma.com.


    Jenna at 9:39 am on April 29, 2013
  8. I noticed that my balances are incorrect on most accounts, thousands have been transferred to my husband while others are paid off, you claim to update weekly now so why has this not been reflected on my report yet? I am also seeing 3 accounts for Citi Cards when in reality I only have 2 and only one has a balance not all of them. I believe it’s because Citi changed my Platinum into a Diamond but since your not showing account numbers (at least the last four numbers) I can’t be sure what’s going on with this report. You told Chris (above) that you used to update daily but it’s only good for monitoring balances and transactions (not scores), I went through the entire site and can’t find my transactions or all of my open accounts. I feel there could be more done to simplify and help us get a better and more complete report.

    Gina at 8:59 pm on May 5, 2013
  9. Jenna

    Hi Gina,

    You’re probably looking at the reported balances, which we get straight from TransUnion. Credit card and loan companies report to credit bureaus once a month.

    To see your current balances, connect your accounts using this link: https://creditkarma.com/linking/

    Then you’ll be able to see a side-by-side comparison of your reported and current balances.

    For the 3 Citi Cards issue, we get all our information from TransUnion, but we’d be happy to look into it further if you send an email to support@creditkarma.com. My guess is that the card that was switched simply hasn’t been removed from your report yet. If that’s the case, it should be removed within 30 days.

    If you have any other questions, please feel free to email support@creditkarma.com. Thanks!

    Jenna at 3:51 pm on May 6, 2013
  10. I absolutely loved Credit Karma, until the addition of ‘insight’ which actually limited the ability to utilize Credit Karma. The change to weekly-only updates was a big disappointment. I’ve also found that I am getting less regular updates to my credit score now. I do not believe this is coincidence. Everything worked so well before the changes, now I find myself MAYBE visiting the site every other week….it use to be daily! The ‘insight’ features are not what I was looking for in a credit check site and the trade off for what was lost makes this an overall downgrade for me. Sorry, I really liked what you use to offer!

    JIm at 9:52 am on May 9, 2013
  11. Jenna

    Hi Jim,

    Sorry you feel that way and thanks for your feedback. One of the reasons we decided to switch to weekly updating is because credit scores don’t typically change every day (or even every week). And if by chance you are making a lot of adjustments to your finances, the site will automatically update for you if you receive a credit monitoring alert, so you’ll still be quite up-to-date on what’s going on with your credit report. As for you “getting less regular updates to your credit score”, I’m not quite sure what you mean but I’d like to assure you that we’re still pulling your scores directly from TransUnion. If you’re having issues, please feel free to email support@creditkarma.com. Thanks!

    Jenna at 2:53 pm on May 10, 2013
  12. How come I cant conncet my Springleaf Financial account, your search tools doent find it as a lender?

    Rob at 4:09 am on August 19, 2013
  13. Jenna

    Rob, please email support@creditkarma.com and we’ll escalate this to our service provider. Thanks!

    Jenna at 7:25 am on August 19, 2013
  14. I have multiple student loans through FedLoan Servicing, but your system will only allow me to link one of the accounts on my credit profile to that account, instead of linking all of them. Can this be rectified?

    Todd Jones at 10:02 am on January 22, 2014
  15. Mike

    Hey Todd – We’re aware of this issue. Currently, members are unable to match their one online student loan account to the multiple loans from that provider on their report. We’re working on a fix that will make this possible, but it may take some time to address this issue. Thanks for your patience in the meanwhile, we really appreciate it!

    Mike at 2:37 pm on January 22, 2014
  16. Hello!

    I was wonder if it is possible to add utility bill reminders to the manage accounts. I like to put all my bills and get reminders. I currently use Mint.com. Please advise if that is possible here. Thank you!

    Connie Rubin at 8:59 pm on April 13, 2014
  17. Mike

    Thanks for the question Connie. Unfortunately, Credit Karma does not support utility bill pay reminders at the current moment. Please look out for added functionality in the future though. Thanks again!

    Mike at 11:20 am on April 14, 2014
  18. if I connect my cc’s to CK, will this show up on my credit report since you are monitoring it in detail? or will it not have any affect at all?

    Monika at 8:58 pm on May 12, 2014
  19. Mike

    Hi Monika – This is a great question. Linking your credit cards through CK will not affect your credit report or your credit score at all. Insight is for your use and knowledge only, and does not change the information that the credit bureaus have on file. Thanks!

    Mike at 2:34 pm on May 13, 2014
  20. Hey Mike, Hows that tool coming allowing people to add multiple loans for one lender? Ive been asking for over a year and I’m just days from switching to Mint.com or another more helpful tool. When, on a specific day, will we be able to add multiple loans from one lender?? This is not difficult to figure out and shouldnt take a year to code.

    Tom at 8:48 am on June 30, 2014
  21. Mike

    Hey Tom – Thanks for your comment and for your feedback. This is still a functionality that we hope to add in the future, but we unfortunately do not have a specific date on which it’ll be available. I’ll let our engineering department know that you inquired about it. Thanks!

    Mike at 11:28 am on June 30, 2014
  22. hello I have been trying to connect my jcpenny c.c. and it wont let me connect it, it says error, no match found. I cant even drag it to the box. and not only that but it has the wrong balance it shows a higher balance when the c.c. it has been paid off more than half. I was also wondering if I delete the account will it affect my credit score?

    thank you.

    sandra at 1:54 am on August 7, 2014
  23. Mike

    Thanks for your questions Sandra. At this time, we are actually unable to support JCPenney credit cards as part of our linking feature. If you’d like to be able to connect your JCPenney card to Credit Karma, we’d recommend contacting your lender directly to express your interest. Regarding any incorrect information being reported, please keep in mind that your credit report data may trail behind your actual balance by a month or so. If it’s been longer than that and your report still hasn’t updated, you could consider filing a dispute: https://www.creditkarma.com/article/dispute-credit-report-errors

    Mike at 1:00 pm on August 7, 2014
  24. When creditkarma.com will implement 2 factor authentication? Security is so much important these days.

    A N at 6:33 pm on August 7, 2014
  25. Mike

    Hi A N – That’s a good question and a suggestion we appreciate. You can read more about our security practices here: https://www.creditkarma.com/about/security


    Mike at 10:03 am on August 8, 2014
  26. About 2 factor authentication – is that a yes or a no that creditkarma is implementing it in 2015. No links please , a simpe yes or no is sufficient .

    Ikomrad at 4:52 am on March 10, 2015
  27. Mike

    Hi Ikomrad- We really appreciate your interest, but I don’t have a concrete answer for you at this moment. I’ll make sure our security team is aware of the suggestion, but I still can’t provide a 100% answer one way or the other. Thanks for your understanding!

    Mike at 9:58 am on March 10, 2015
  28. Hi,
    How to link my JCPenney credit card to the creditkarma account?

    cataleco at 12:40 pm on September 2, 2015
  29. Enola Guerrero

    Hi Cataleco – Unfortunately, JCPenney is with Synchrony bank, formally GE, which our provider does not support so it is currently unavailable to connect to the site.

    Enola Guerrero at 12:38 pm on September 3, 2015

Enter your comment